Non-Subscribers will have now a chance to use the Customer Support Forums
Bioware, in the face of Tait Watson, posted on the official SWTOR forums today that the CS forum sectoin is being moved over to the EA’s HQ Page. The new CS page for SWTOR (and everything else EA related) will be on this address. Here is the full message from Tait:
Introducing the SWTOR Answers HQ Page | 09.28.2015, 03:43 PM
I wanted to let you all know of an upcoming to change to the Customer Support forum – namely, that they won’t be around anymore. We are creating a new Answers HQ page for SWTOR at answers.ea.com. This move from the existing Customer Support forum will allow players to help players in a better capacity, with EA employees monitoring replies and ensuring correct and useful information is promoted, in an environment where active and helpful players are rewarded.
As part of this, non-subscribers will also be eligible to receive web-based support by utilizing the Answers HQ page! We are currently planning for this transition to occur on October 5th. As of this date, these forums will be in read-only mode and the link to the CS forum will redirect to the new AHQ page. At a later date, the forum will be removed completely.
We look forward to seeing you on the new page!